Returns & Exchanges
At Next Day Delivery, we want you to love your home. If your new furniture or decor isn't the perfect fit, you can return or exchange your items within 30 days of receipt for a full refund or replacement.
Initiate Your Request
Log into your account and select the order you wish to return, or contact our 24/7 customer support team to receive your Return Authorization Number.
Pack Your Items
Carefully place the items back into their original packaging, ensuring all hardware, assembly manuals, and protective padding are included to prevent damage during transit.
Schedule a Pickup
Affix the prepaid shipping label provided by our team and schedule a convenient home pickup or drop off the package at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned home goods, we will process your refund to the original payment method or ship your exchange item within 48 hours.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing